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ZINFI Technologies
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12 ZINFI Technologies Jobs
Program Manager
8-13 years
Kolkata, Hyderabad / Secunderabad
1 vacancy
Program Manager
ZINFI Technologies
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Program Manager | Kolkata/Hyderabad, India
About You:
At ZINFI, we re looking to bring on board people who embody our core values:
- Be Transparent. We want team members to be honest communication with customers, stakeholders, and internal teams.
- Be Effective. Effectiveness is achieving goals well, focusing on producing tangible customer results.
- Be Accountable. Accountability builds trust and reliability by following through on commitments to ensure dependability.
- Be Mindful. Mindfulness promotes continuous learning, innovation, and adaptability within a dynamic, evolving industry.
- Be Willing. Willingness means readiness to face challenges, embrace change, and positively contribute to team efforts.
- Have Ownership. Ownership involves taking personal responsibility for work outcomes and team success consistently.
- Be Respectful. Respect creates a positive, collaborative, professional work environment valuing diversity.
- Be Knowledgeable. Knowledge is pursued continuously, fostering expertise and understanding through ongoing learning and sharing.
What you will do:
- Drive End to End program management of the initiatives from requirements to delivery for wide range of customers.
- Responsible to prepare User Stories, Data Flow, Business Requirement Document (BRD), Functional Requirement Specification (FRS) and Use-cases, for every initiative.
- Construct workflow charts and diagrams in collaboration with Customers and ZINFI Product.
- Create detailed plans for execution and implementation of new processes taking customer into confidence.
- Monitor project progress and perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports as mandated by the customer.
- Communicate with team heads regarding common challenges, roadblocks and other issues that interrupt their workflow
- Producing detailed costing for customers and ensuring the contract is profitable.
- Ensuring that the company s product features can deliver on the customer s requirements.
What you will bring to the table:
- Ability to impact operations and effect change without being confrontational
- Detail oriented, analytical, and inquisitive
- Ability to work independently and with others
- Extremely organized with strong time-management skills
- Excellent communication skills and ability to explain complex issues
- Excellent Project Management skills ( Aha, MSProject, JIRA, ADO,.. )
- Customer Awareness: Ability to understand the customer, their needs, their workflows, their business, potential impact opportunities and their KPIs.
- Business Awareness: Ability to understand ZINFIs offering, what can be done to solve a business case for a customer with ZINFI s offering.
Nice to have:
- Any database experience strongly preferred.
- Ability to build large complex reports by using macros, calculations, etc.
- Ability to take abstract business workflows and translate them into technical
- workflow/process documentation for SaaS automation
- Ability to communicate with engineering team on various aspects of a highly technical product
- Advanced MS Office skills
Qualification:
- Bachelor s Degree in a relevant field or equivalent work experience, with a focus on customer engagement and satisfaction .
Employment Type: Full Time, Permanent
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What people at ZINFI Technologies are saying
Program Manager salary at ZINFI Technologies
reported by
5
employees
with 5-8
years exp.
₹5.4
L/yr - ₹8.8
L/yr
69%
less
than the average Program Manager Salary in India
View more details
What ZINFI Technologies employees are saying about work life
based on 64 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ZINFI Technologies Benefits
View more benefits
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