Morpheus Cloud Support Engineer

Morpheus Cloud Support Engineer This role has been designed as Hybrid with an expectation that you will work on average 2-3 days per week from an HPE office.

• At least 2 years of proven experience as a Cloud Support Engineer or in a similar position.
• Atleast 1 year of experience in Morpheus Cloud Management Platform.
• Bachelor s degree in computer science, Information Technology, or a related field.
• Strong understanding of cloud systems, including AWS, Azure, and Google Cloud.
• Experience with cloud infrastructure as code (IaC) technologies such as Terraform or CloudFormation.
• Experience with containerization and orchestration systems such as Docker and Kubernetes.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication skills, with the ability to clearly convey technical information to both technical and non-technical stakeholders.
• Morpheus Cloud Management Platform
• Terraform, Puppet, Packer, Chocolatey
• Jenkins, TeamCity, Git
• Windows Server, Ubuntu, RHEL, Linux
• Powershell, Python, Bash
• Jira, agile methodologies
• Fivetran, SQL Server, MySQL, and Snowflake are a plus
• Experience with DevOps practices and CI/CD pipelines.
• Understanding of cloud security principles and best practices.
• Advanced network troubleshooting skills in cloud environments.
• Familiarity with ITIL practices and frameworks.
• Experience in scripting and automation (e.g., Python, Bash).
• Demonstrate strong written and verbal communication skills
• Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, complex problem solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness and sensitivity in dealing with diverse cultures and ability to learn quickly.
• Experience in interacting/Supporting Level 1 Support teams and customers
• Must be a team player and show ability and willingness to motivate and support other engineers

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} #india #operations Services Expert