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Zensar Technologies
631 Zensar Technologies Jobs
Genesys SME - Professional
Zensar Technologies
posted 27d ago
Flexible timing
Key skills for the job
About The Role :: Genesys Contact CX Support Specialist
The Genesys Contact CX Support Specialist will be responsible for providing Level-2/3 support services, ensuring adherence to agreed service levels (SLA) with regard to Response Time and Restoration Time targets.you will play a pivotal role in designing, implementing, and managing our Genesys Cloud CX environment, ensuring it meets the evolving needs of our organization
Required Qualifications
Employment Type: Full Time, Permanent
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