Add office photos
Engaged Employer
i
This company page is being actively managed by
Zensar Technologies Team. If you also belong to the team, you
can get access from
here
Zensar Technologies
Compare
All Filters
608 Zensar Technologies Jobs
DATABASES-Operations Support-MS SQL
3-6 years
Mumbai, Nagpur, Thane + 3 more
1 vacancy
DATABASES-Operations Support-MS SQL
Zensar Technologies
posted 12d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Flexible to work in 24x7 environment
- Structured Query Language (MS SQL) - Must to Have
- Application Hosting (one or multiple of the following)
- IIS Administration - Must to Have
- Web APIs - Must to Have
- Scripting Languages (one or multiple of the following)
- Linux Bash - Good To Have
- Microsoft Powershell - Good To Have
- Python - Good To Have
- Server Management (one or multiple of the following)
- Microsoft Windows Server - Must To Have
- Source Control Systems (one or multiple of the following)
- GitHub - Good To Have
- Azure DevOps - Must To Have
- Networking Technologies - Must To Have
- Version Management - Good To Have
- Markup Languages
- YAML - NA
- JSON - Good To Have
- XML schema - NA
- Monitoring Tools ( one or multiple of the following )
- Graphana - Must To Have
- Elastic Stack (ELK) - NA
- Kibana - Must To Have
- Application Insights - Good To Have
- Prometheus(Software) - Good To Have
Roles & Responsibilities:
- Configure, implement, and maintain monitoring solutions to proactively identify and resolve system issues or escalate to development teams
- Monitor support queues, prioritise, investigate and resolve escalated incidents and service requests. Collaborate with cross-functional teams, including developers, quality assurance, and product management on unresolved resolve technical issues.
- Analyse incidents and conduct root cause analysis to identify trends and collaborate with customers and development teams to implement actions that prevent reoccurrence.
- Review, create and maintain documentation related to applications, configurations, procedures, and troubleshooting guides.
- Conduct business and operational readiness reviews for project implementations to pro-actively identify production issues.
- Provide technical assistance to users on complex queries and providing guidance on application functionalities.
- Keep stakeholders informed about progress on the resolution of issues or queries in alignment with delivery standards.
- Design and develop scripts or automation tools to streamline repetitive tasks, enhance monitoring capabilities, and improve overall efficiency in application support processes.
- Analyse incident and customer usage metrics, generating reports, and providing insights to improve applications, incident management processes and customer experience.
- Provide on the job coaching and guidance to team members.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operations roles with real interview advice
What people at Zensar Technologies are saying
What Zensar Technologies employees are saying about work life
based on 2.4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Zensar Technologies Benefits
Submitted by Company
Work From Home Team Outings Health Insurance Vacation & Paid Time Off Sabbatical
Submitted by Employees
View more benefits 
Compare Zensar Technologies with
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Mphasis
Compare
Hexaware Technologies
Compare
Persistent Systems
Compare
DXC Technology
Compare
NTT Data Information Processing Services
Compare
Sutherland Global Services
Compare
Virtusa Consulting Services
Compare
CGI Group
Compare
GlobalLogic
Compare
UST
Compare
Nagarro
Compare
Hewlett Packard Enterprise
Compare
Publicis Sapient
Compare
Synechron
Compare
Similar Jobs for you
Zensar Technologies Mumbai Office Location
Mumbai, Maharashtra Office
Magnet House 2nd Floor, Magnet House Narottam Morarjee Marg, Ballard Estate, Mumbai - 400 001
Mumbai, Maharashtra
400001
400001
Guidewire PC or BC or CC Developer
5-10 Yrs
Kolkata, Pune, Bangalore / Bengaluru
Share an Interview