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3.7

based on 2.4k Reviews

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344 Zensar Technologies Jobs

Data Analyst

Zensar Technologies

 · 

3.7

 based on 2.4k Reviews

1-5 years

₹ 3.5 - 9.4L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

1 vacancy

Data Analyst

Zensar Technologies

posted 8hr ago

Job Role Insights

Flexible timing

Key skills for the job

Excel Cisco Windows System Administration CRM VLOOKUP Time Management

+ 1 more

Job Description

General Skills:

Communication Skills:

1. Exceptional communication skills, including:
i. Rapport building and use of Customer-centric language.
ii. Active listening skills, empathy, conflict management and time management techniques.
iii. Questioning techniques to drive understanding and clarification of Customers needs.
2. Excellent business English comprehension and communication skills, written spoken, to handle multi-channel engagement (Chat, email, phone, CRM).

Transactional Skills:

1. Ability to work independently on Customer transactions end to end by leveraging multiple tools, Knowledge Management, and self-help tools.
2. Enforcing business rules, as specifically set forth in the Cisco CLO Knowledge Management System, and offering alternative solutions where appropriate.

Problem-Solving and Adaptability:

1. Quick learner with strong problem-solving, critical thinking, and analysis skills.
2. Flexibility and adaptability to adjust as the business evolves.
3. Detail-oriented with the ability to process complex transactions.

Motivation and Leadership:

1. Self-motivated and driven to succeed with natural curiosity, initiative, and tenacity.
2. Ability to juggle multiple tasks while maintaining composure.

Technical Skills:

1. Computer literacy, including experience with case management systems, email, chat, and Windows-based applications, including MS Excel skills such as V-lookup, Pivot tables, and formulas, as required for the position.
2. Ability to effectively navigate multiple systems at once to accomplish a task.

Employment Type: Full Time, Permanent

Read full job description

Zensar Technologies Interview Questions & Tips

Prepare for Zensar Technologies Data Analyst roles with real interview advice

People are getting interviews at Zensar Technologies through

(based on 159 Zensar Technologies interviews)
Job Portal
Campus Placement
Company Website
Referral
Recruitment Consultant
Walkin
41%
14%
10%
8%
6%
2%
19% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Zensar Technologies are saying

3.8
 Rating based on 11 Data Analyst reviews

Likes

The best thing about zensar would be the work culture, what I have realised is that not just my team, instead the whole organisation support one's mental health. Everyone is too supportive and I think for freshers it's quite good to start with and for anyone who is looking for stability, this is the best place.

Dislikes

We don't have that much opportunities to switch internally

Read 11 reviews

Data Analyst salary at Zensar Technologies

reported by 146 employees with 1-5 years exp.
₹2.7 L/yr - ₹9.5 L/yr
At par with the average Data Analyst Salary in India
View more details

What Zensar Technologies employees are saying about work life

based on 2.4k employees
77%
90%
74%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Zensar Technologies Benefits

Submitted by Company
Work From Home
Team Outings
Health Insurance
Vacation & Paid Time Off
Sabbatical
Maternity & Paternity Leave +1 more
Submitted by Employees
Work From Home
Soft Skill Training
Cafeteria
Health Insurance
Job Training
Child care +6 more
View more benefits

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Zensar Technologies Pune Office Location

View all
Pune  (1)
Pune Office
Headquarter
Plot #4, MIDC, Off Nagar Road, Zensar Knowledge Park, Kharadi, Pune, Maharashtra Pune
411014

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