Junior Survey Manager

Job Description for Junior Survey Manager

The Role

As a Junior Survey Manager in the Survey Management Team, you will play a key role in the delivery of research projects, as the linchpin between the client facing teams and the operational teams, ensuring surveys run smoothly throughout the project lifecycle.

What will I be delivering

As part of this role you will:

- Manage the administrative processes on behalf of the Survey Managers

- Attend the kick-off calls with Researchers to go through project details (once signed off by the client)

- You will be the interface between Operations and Client Services - project managing the complete lifecycle of the project

- Scripting basic-medium complexity surveys in our in-house software

- Liaise with the scripting department for support with more complex surveys

- Be responsible for logging and updating milestones through our Ops Request tool

- Liaise with the Operations team for populating / updating chart decks for trackers

- Format tables and check Crunch Links to be sent to clients

- Support the Team Leader and Survey Managers with adhoc tasks and responsibilities

What s in it for me

This is an opportunity to be part of a growing team at YouGov, which will further improve the efficiency and profitability of our research projects, whilst maintaining high quality standards. You will be involved in every stage of the project lifecycle and workflow, so will get exposure to many different departments at YouGov.

Qualifications

What do I need to bring with me-

- Highly organised

- Strong attention to detail

-Keen to be part of a team, supporting your colleagues and team members

- As you will be involved in every part of the project lifecycle, it is vital that you can multi-task

- Communications skills - you will be responsible for project managing key parts of the research lifecycle. You will therefore be communicating and interacting with many areas of the business (your internal clients)

-Demonstrated knowledge and experience

- No/ less than 1 year experience of project management needed, but you will need to be able to demonstrate that you have used project management skills either in an academic, internship environment, or a different role

- Knowledge of quantitative research surveys.

- Ability to multi-task and prioritize tasks in a fast-paced work environment.

- Good problem-solving skills

Technical skills and qualifications

- Must be a confident user of the Microsoft Suite

- Fluent spoken and written English

Shift - Monday - Friday (2PM - 11PM)