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119 Xoom Jobs
Sr. Tech Writer, Dev Experience
Xoom
posted 13hr ago
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Key skills for the job
Job Description
As a Sr. Technical Writer, you will collaborate closely with product managers, engineers, and developer relations teams to produce clear, concise, and highly usable documentation that enables developers to integrate and use our payment solutions seamlessly. Experience with payments systems is a strong value-add for this role.
Your day-to-day
Build developer-friendly integration experiences
- Develop clear, concise, and well-structured content that enhances the developer experience. Create and maintain API references, SDK documentation, developer guides, and integration tutorials.
- Work closely with engineers to understand APIs, endpoints, request/response structures, authentication, and error handling. Ensure that API documentation is developer-friendly, up to date, and aligned with industry standards.
Tools & Platform Management
- Maintain and improve the documentation platform using tools like Markdown, Swagger/OpenAPI, Postman, and Git-based documentation workflows.
- Ensure content is accessible, version-controlled, and optimized for searchability.
- Leverage AI-powered tools to automate and enhance documentation generation processes. Implement strategies to improve the efficiency and scalability of technical writing using modern AI technologies.
Collaboration with Engineering & Product Teams
- Partner with engineering, product, and developer relations teams to ensure accuracy and completeness of documentation.
- Gather feedback from developers and iterate on documentation to improve clarity and usability.
What you need to bring
- 7+ years of product and platform technical Writing experience.
- Strong ability to create, edit, and manage documentation for APIs, SDKs, and developer tools. Experience with API documentation formats such as OpenAPI/Swagger.
- Proficiency in Markdown, Git, and documentation management tools like ReadMe.io, Confluence, or similar platforms. Hands-on experience with API tools such as Postman, cURL, and RESTful API testing frameworks.
- Familiarity with AI-based documentation generation tools and automation techniques.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Experience collaborating with engineering, product, and developer relations teams to improve documentation.
- Familiarity with payment processing, financial APIs, or fintech-related developer tools is a plus. Understanding of global payment methods, wallets, and transaction flows.
- A Bachelor s degree in Computer Science or a related technical field is helpful in this role.
- Fluency in English and strong communication skills required.
Employment Type: Full Time, Permanent
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