ServiceNow Developer - Service Portal Development (10-15 yrs)

Role : ServiceNow Portal Development

Experience : 10+ years

Job description :

We are seeking a skilled ServiceNow Portal Developer to design, develop, and implement highly functional and user-friendly ServiceNow portals. The ideal candidate will have a strong background in ServiceNow development, a passion for creating exceptional user experiences, and a deep understanding of best practices for developing Service Portals.

Key Responsibilities :

• Portal Design & Development : Build and customize ServiceNow portals using Service Portal, AngularJS, HTML5, CSS3, and Bootstrap frameworks.
• Requirement Analysis : Work closely with stakeholders to gather requirements and translate them into technical solutions for ServiceNow portals.
• UI/UX Optimization : Enhance portal interfaces to deliver intuitive and visually appealing experiences.
• Widget Development : Create and maintain custom widgets for Service Portal to extend its functionality as per business needs.
• Integration : Integrate ServiceNow portals with third-party tools, platforms, or APIs as required.
• Testing & Debugging : Conduct thorough testing, troubleshoot, and resolve issues related to portal functionalities.
• Best Practices : Ensure adherence to ServiceNow development best practices and coding standards.
• Documentation : Maintain comprehensive technical documentation for configurations, customizations, and development work.
• Collaboration : Partner with teams, including platform administrators, process owners, and ITSM/ITOM developers, to deliver seamless solutions.

• Proven experience as a ServiceNow Developer, with a focus on Service Portal development.
• Proficient in HTML5, CSS3, JavaScript, AngularJS, and frameworks like Bootstrap.
• Strong understanding of ServiceNow platform capabilities, including Service Portal, Catalog, and Knowledge Base.
• Experience with ServiceNow modules such as ITSM, ITOM, or HRSD is a plus.
• Familiarity with REST APIs, JSON, and integration methodologies.
• Ability to design user-centric interfaces and improve UI/UX aspects of portals.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication and collaboration skills.