69 Written Communication Jobs in Gurgaon / Gurugram

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.  

We are inviting applications for the role of Senior Associate, Data Processing

In this role you will be interpreting data and turning it into information which can offer ways to improve a business, thus affecting business decisions, by bringing together information from various sources and interpreting patterns and trends.

Responsibilities

• Assess client legal hierarchy and the ‘Know Your Client’ (KYC) documentation required as per policy and procedures
• Figure out various customer/entity types (Example: Publicly Traded Companies, Private Companies, Sole Proprietorship etc.) and the corresponding documentation required to complete policy requirements
• Analyze documents/information received and assess additional steps required to complete KYC as per procedures
• Document observations and ensure this is adequate for quality checks and audits
• Take ownership by handling cases, tracking timelines and actions throughout the process
• Able to identify red flags and judge the need for a critical issue
• Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality
• Identify, recommend and implement process efficiencies
• Strive for quality and continuously improve based on feedback and lessons learned
• Act as a buddy and assist more junior members of the team
• Maintain a record of and report progress as the need arises
• Communicate with quality check team and team lead to resolve escalated issues as needed
• Build relationship memos as the need arises for relationship managers
• Optimally communicate with Middle Office team, Line of Business, Divisional Compliance Officer and Relationship Managers for collecting missing information and raising issues as appropriate
• Screening customers using tools such as Lexis/Nexis, World Check etc

Qualifications we seek in you!Minimum qualifications

• B.Com/M.Com with good domain knowledge
• Advanced Communication
• Influencing skills
• Problem solving and decision-making

Preferred qualifications

• Relevant experience in Capital Markets or Bank AML and / or KYC experience
• Understanding of Capital Markets Business
• Strong research skills along with previous experience working for a research or data provider
• Should be able to adjust quickly to different work situations; remain composed under pressure and stressful situations
• Proven understanding of operational behaviors on different types of businesses (money service business, wholesale, import & export, manufacturing, professional service providers, etc.)
• Bachelors or Master’s Degree in any discipline with a minimum 70% marks or a minimum GPA of 3
• Proficient in both written and spoken English
• Proficient comprehension skills
• Excellent verbal and written communication skills with high attention to detail
• Working knowledge of MS Excel
• Strong focus on quality along with an ability to read, understand and enforce to procedures
• Ability to work in a dynamic environment with frequent changes
• Ability to work in large teams
• Ability to seek and act on feedback
• Must be flexible to any shift

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.