Inside Sales Executive

Responsibilities:

• Provide customers with product and service information. Emphasize the Workafella brand and lifestyle to ensure the highest conversion.
• Nurture, develop, and close leads resulting in booked and completed tours.
• Route qualified opportunities to the appropriate sales representatives for further development and ensure closure.
• Track tours and sales targets across region and center and prioritize calls, and efforts accordingly.
• Prepare daily, monthly, quarterly, and annual MIS reports.
• Learn, adapt, and master CRM to efficiently input and track data.
• Capture all new customer information into CRM.
• Pass on customer feedback to the center team and management.
• Use customer feedback to generate ideas about new features or products.
• Keep records of all conversations in the CRM database understandably.
• Manage and resolve customer complaints by collaborating with the center team.
• Be updated on the competitor city-wise and center-wise. Aware of competitor strengths and falls.
• Any Bachelor's degree with good English communication

Qualification:

• Be proactive, friendly, and well-spoken.
• Graduate with a minimum of 1-4 years of relevant experience in product Sales experience preferred).
• Proficiency in Kannada/Telugu/Hindi and English.
• Demonstrate effective time management and organization skills.
• Possess a natural ability to network and build lasting business relationships.
• Display excellent written and verbal communication skills.
• Be able to communicate effectively with high-level decision-makers over the telephone and mail.
• Self-starter/can-do attitude.
• Convincing skills.
• Have a working knowledge of the industry and relevant marketplace.
• Learn to establish accurate plans for forecasts, and prioritize effort.
• Analyze the lead and provide relevant solutions.
• Prompt in attending to calls & emails.
• Quick response.