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78 Workday Jobs
Technical Support Engineer
Workday
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Respond to developers technical support requests and feature-related questions via our ticketing system and Developer Forum.
- Contributing to the definition and evolution of Workday Extend methodologies, standards and best practices for support and product delivery.
- Identifying developer needs and cultivate a relationship with the developer to create a compelling experience for Workday Extend platform.
- Manage technical and product issues and escalations, delivering the highest level of developer satisfaction.
- Write sample code, technical articles, and reference applications on some of the basic to intermediate level uses cases using our SDKs and platform.
- Participate in Developer Forum to support the growth of self-help within the Workday Developer Community.
- Have fun!
Basic Qualifications
- 3 to 5 years of Programming experience in one or more of the following: REST/JSON, XML, Java, JavaScript, Node.js, React, Ruby, and Python.
- 3 to 5 years of experience providing technical support for enterprise software applications
- Experience in debugging code issue utilizing stack traces
Other Qualifications
- Understanding of OAuth flows
- Excellent verbal, written and interpersonal communication skills
- Empathy for developers and their development/learning process
- Demonstrated creative problem-solving approach and strong analytical skills
- Must be ready to work in rotation shifts (8:00 am IST - 5:00 pm IST and 11:00 am IST - 8:00 pm IST)
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Support Engineer roles with real interview advice
Top Workday Technical Support Engineer Interview Questions
Q1. have you handles sev1/sev2 all at once,how did you interacted
asked in
Technical Support Analyst interview
Q2. What are the technical level of problem that you have solved?
What people at Workday are saying
Technical Support Engineer salary at Workday
reported by
1
employee
with 3
years exp.
₹20.7
L/yr - ₹26.4
L/yr
397%
more
than the average Technical Support Engineer Salary in India
View more details
What Workday employees are saying about work life
based on 30 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Workday Benefits
Submitted by Company
Work-life Harmony and Growth Financial Benefits Well-being Health Benefits Preventive care
Submitted by Employees
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