Zeno Health - Business Analyst (3-5 yrs)

About the Role :

We are seeking a highly analytical and detail-oriented Business Analyst to join our team. The ideal candidate will have a strong understanding of business processes and a passion for data-driven decision making.

Responsibilities :

- Data Analysis : Conduct in-depth analysis of large datasets to identify trends, patterns, and anomalies.

- Requirement Gathering : Collaborate with stakeholders to gather and document business requirements.

- KPI Development : Define and track key performance indicators (KPIs) to measure business performance.

- Process Improvement: Identify opportunities to optimize business processes and increase efficiency.

- Data Visualization : Create clear and concise visualizations (dashboards, reports) to communicate insights to stakeholders.

- Ad-hoc Analysis : Provide support for ad-hoc requests and special projects.

Required Skills and Experience :

- Strong analytical and problem-solving skills.

- Proficiency in data analysis tools (Excel, SQL, etc.).

- Excellent communication and presentation skills.

- Ability to work independently and as part of a team.

- Strong attention to detail.

- Knowledge of business process modeling and improvement techniques.

- Experience with social commerce or e-commerce industry is a plus