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Head of Product, Payments
WordPress VIP
posted 7hr ago
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Job Description
- Collaborate with cross-functional stakeholders and payments leadership to set product strategy and vision for the payments product area that is aligned with overall strategy.
- Lead a team of Product Directors to help them develop and deliver on roadmaps to realize the strategy and goals.
- Collaborate as a key member of the Product Leadership Team, ensuring alignment between the Payments product roadmap and WooCommerce s overall product strategy. Contribute to the development of the broader product vision and strategy, sharing insights and fostering synergy across product areas.
- Be a key member of the Payments Leadership Team, responsible for meeting business needs, and influencing business decisions with quantitative and qualitative insights using your experience and empathy for users. Drive growth of active users and establish our products as the top option for WooCommerce stores.
- Increase payment volume of WooCommerce s payment products through a combination of new active users and better same store sales by providing relevant and high-converting checkout experiences.
- Talk to our customers - merchants, developers, and shoppers - to understand their most important needs. Use interviews, internal data, market feedback, competitive research and your intuition to define the most valuable problems worth solving.
- Be a champion for your team and products across the organization. Rally team input and cross-functional alignment through planning processes. Maintain an efficient cadence for collaborating with other executives and leads throughout the product life cycle. Advocate for projects, secure the right resources for success, and work with leadership when goals are at risk.
- Own our payments product strategy, roadmap, track metrics, optimize performance, and report progress.
Requirements:
- You are a deep payments expert, understand the ecosystem, and the levers that exist therein. You are familiar with PayFac constructs, especially as it relates to risk management of merchants and transactions. eCommerce experience is a plus.
- Leading a portfolio of products, building a long-term strategy, and working with colleagues at all levels and across subject areas to realize that strategy.
- The ability to connect business strategies, customer needs, and available technologies to deliver best-in-class products and achieve business goals.
- Experience in all stages of the product life cycle, from successfully bringing new products to market, meaningfully improving established product performance, and also migrating a large user base from a legacy offering to a new and improved substitute.
- A healthy understanding of the difference between install-base and hosted/SaaS solutions, and the levers available to influence customers in each of those environments.
- Familiar enough to work with engineering leads to make tradeoffs for prioritization and to scope projects correctly.
- Strong organizational, cultural, and people leadership skills. You are a strong cross-team collaborator, able to effectively work with teams across multiple departments, time zones, and functions.
- Excitement to join a globally distributed team. Familiarity with distributed work is welcome
Employment Type: Full Time, Permanent
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