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Executive Customer support
Woodenstreet.com
posted 1d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Job_Description":"
1. Support & providecustomer service via phone-calls & chats.
2. Effectively dealing with customers &identify and assess customers\u2019 needs to achieve satisfaction
3. Taking care of after sales services
4. Build sustainable relationships and trustwith customer accounts through open and interactive communication
5. Answer calls professionally to provideinformation about products and services, take/ cancel orders, or obtain detailsof complaints.
6. Keep records of customer interactions andtransactions, recording details of inquiries, complaints, and comments, as wellas actions taken.
7. Refer unresolved customer grievances orspecial requests to designated departments for further investigation.
Requirements
Requirements
- 1. Provide Detail Description ofthe Products to the Customers.
- 2. Understanding client needs andoffering them assistance with the requested queries.
- 3. Continuous Cold Calling onassigned leads in CRM.
- 4. Making multiple outbound callsto potential clients.
- 5. Close Orders and completemonthly sales target.
","
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Support Executive roles with real interview advice
People are getting interviews at Woodenstreet.com through
People are getting interviews through
(based on 13 Woodenstreet.com interviews)
Job Portal
Walkin
Company Website
54%
23%
8%
15% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Woodenstreet.com are saying
Rating based on 3 Customer Support Executive
reviews
Anonymous · Customer Success
in Udaipur
Likes
Great Work Culture
Dislikes
No issues with Wooden Street.
Read 3 reviewsCustomer Support Executive salary at Woodenstreet.com
reported by
5
employees
₹2.3
L/yr - ₹2.6
L/yr
10%
less
than the average Customer Support Executive Salary in India
View more details
What Woodenstreet.com employees are saying about work life
based on 223 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Woodenstreet.com Benefits
Soft Skill Training 
Job Training 
Team Outings 
Health Insurance 
Work From Home 
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