Wobot AI - Key Account Manager - Sales (4-7 yrs)

Key responsibilities:

- Developing a solid and trusting relationship between major key clients and company.

- Resolving key client issues and complaints.

- Developing a complete understanding of key account needs.

- Anticipating key account changes and improvements.

- Managing communications between key clients and internal teams.

- Strategic planning to improve client results and expand relationships.

- Negotiating contracts with the client and establishing a timeline of performance.

- Collaborating with the sales team to maximize profit by up-selling or cross-selling.

- Meeting all client needs and deliverables according to proposed timelines.

- Analysing client data to provide customer relationship management.

- Expanding relationships and bringing in new clients.

Requirements:

- Proven experience as- key account manager.

- Experience working with Indian B2B clients will be beneficial.

- Experience in sales and providing solutions based on customer needs.

- Self-Motivated and self-directed

- Strong negotiation skills, with ability follow-through on client contracts.

- Able to analyse data and sales statistics and translate results into better solutions.

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.

- Excellent organizational skills.

- Ability in problem-solving and negotiation.

How we work :

- We use Microsoft Teams for daily communication, conduct daily standups and team meetings over Teams.

- We value open discussion, ownership, and a founder mindset.

- We prioritize design, amazing UI/UX, documentation, to-do lists, and data-based decision-making.

- We encourage team bonding through bi-monthly town halls, destressing sessions with a certified healer, and fun company retreats twice a year.

- We offer a 100% remote workplace model, health insurance, top performers eligible for attractive equity options, mental health consultations, company-sponsored upskilling courses, growth hours, the chance to give back with 40 hours for community causes, and access to a financial advisor.

- Wobot AI is an Equal Opportunity Employer