Customer Experience Specialist

Job Name:Online Business Manager/Virtual Assistant (Admin, Operations & Support Role)

It's a simple 5 stage process you'll have to go through to join Wishup as an Online Business Manager:

1) You can start by filling out the basic details here:https://bit.ly/3R2Bek5

2) Once all the details are filled in, you will encounter 2 online tests, the Aptitude test (25 minutes duration) & the English writing test (15 minutes duration) on the same link.

3) Assignment

4) Hiring manager interview

5) Offer discussion

What is Wishup?

Wishup provides high-quality remote talent from India to companies across the world

With a selection rate of 0.1%, this top talent is further upskilled and managed through an in-house AI-based remote work management tool

Wishup specializes in the following roles Virtual Assistants, Operation/Admin managers, Executive Assistants, Project Managers, Bookkeepers, Accountants

Our founding team consists of Vivek Gupta (IIM Ahmedabad, IIT Madras) and Neelesh Rangwani (IIT Madras)

In the last 3.5 years, Wishup has

Grown its revenue by >1000%

Increased the headcount 4X

Closed pre-series A round of funding of $1Mn from Orios Venture Partners

Increased our client base 3X, the majority of them being from US.

You have an opportunity to be part of India's first and biggest remote work platform!

Job Profile:

An Online Business Manager/Virtual Assistant at Wishup is a remote full-time employee that works for and is trained by Wishup, and is deployed to engage with one or more US-based clients.

The role is remote and full-time (not a freelancing assignment)

The role would require working in the US time zone

Whats in it for you?

International exposure:Youll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas

No hassle of US visa application; since its remote working

Constant upskilling to maintain market relevance:We provide up to 6 weeks of training during onboarding in all the latest industry tools and practices

Stable full-time remote job in a company that has been fully remote for over 5 years:work from home (or anywhere), forever!

Scope of rapid growth in salary based on annual appraisals

A healthy work-life balance

Roles & Responsibilities:

As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks:

Ecommerce Assistance (Amazon Seller/Shopify)

Project Management

Advanced Excel and MIS Reporting

CRM and Lead Management

Online Research

Lead Generation

Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.)

You're a great fit if you have:

At least 2 years of full-time corporate experience

A stable career employment track record

Impeccable written and spoken English

An aptitude for mathematics and logic

A solid experience in resolving work-conflict situations

An ability to be constantly self-driven and organized

An ability to work in US time zones

Job Prerequisites:

Distraction-free workspace with zero external interference

Smartphone with email capabilities

A fast and reliable internet connection with a minimum speed of 70 mbps

Laptop with an integrated camera and in-home office setup, including a minimum of 8GB RAM for Windows and 2GB RAM for Mac (including webcam); with a minimum of an Intel Core i5 8th Generation processor or above for Windows and equivalent for Mac

The system must run Windows 10/11 or macOS (latest version), and have the most recent version of MS Office installed (all programs:Word, Excel, Outlook, PowerPoint).

A pair of headphones

Work Shift (either of the following may be allocated):

Mon-Fri, 6:30 p.m

3:30 a.m

IST

Mon-Fri, 9:30 p.m

6:30 a.m

IST

Salary:

Up to 30% hike (max salary offered is 85k/month)

For more info, drop an email to apply@wishup.co

***All job offers will be contingent upon the successful completion of the professional reference check

****The average Onboarding time on the platform after getting selected is around 3 months which may vary depending on the demand on the client's side