Customer Support Specialist

Job Name:Online Business Manager/Virtual Assistant (Admin, Operations & Support Role).
It's a simple 5 stage process you'll have to go through to join Wishup as an Online Business Manager:.
1) You can start by filling out the basic details here:https://bit.ly/3D7SGP8.
2) Once all the details are filled in, you will encounter 2 online tests, the Aptitude test (25 minutes duration) & the English writing test (15 minutes duration) on the same link..
3) Research Assignment.
4) Hiring manager interview.
5) Offer discussion.
What is Wishup?.
Wishup provides high-quality remote talent from India to companies across the world.
With a selection rate of 0.1%, this top talent is further upskilled and managed through an in-house AI-based remote work management tool.
Wishup specializes in the following roles Virtual Assistants, Operation/Admin managers, Executive Assistants, Project Managers, Bookkeepers, Accountants.
Our founding team consists of Vivek Gupta (IIM Ahmedabad, IIT Madras) and Neelesh Rangwani (IIT Madras).
In the last 3.5 years, Wishup has.
Grown its revenue by >1000%.
Increased the headcount 4X.
Closed pre-series A round of funding of $1Mn from Orios Venture Partners.
Increased our client base 3X, the majority of them being from US..
You have an opportunity to be part of India's first and biggest remote work platform!.
Job Profile:.
An Online Business Manager/Virtual Assistant at Wishup is a remote full-time employee that works for and is trained by Wishup, and is deployed to engage with one or more US-based clients..
The role is remote and full-time (not a freelancing assignment).
The role would require working in the US time zone.
Whats in it for you?.
International exposure:Youll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas.
No hassle of US visa application; since its remote working.
Constant upskilling to maintain market relevance:We provide up to 6 weeks of training during onboarding in all the latest industry tools and practices.
Stable full-time remote job in a company that has been fully remote for over 5 years:work from home (or anywhere), forever!.
Scope of rapid growth in salary based on bi-annual appraisals.
A healthy work-life balance.
Roles & Responsibilities:.
As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks:.
E-commerce Assistance (Amazon Seller/Shopify).
Project Management.
Advanced Excel and MIS Reporting.
CRM and Lead Management.
Online Research.
Lead Generation.
Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.).
You're a great fit if you have:.
At least 2 years of full-time employment experience.
A stable career employment track record.
Impeccable written and spoken English.
An aptitude for mathematics and logic.
A solid experience in resolving work-conflict situations.
An ability to be constantly self-driven and organized.
An ability to work in US time zones.
Job Prerequisites:.
Distraction-free workspace with zero external interference.
Smartphone with email capabilities.
A fast and reliable internet connection with a minimum speed of 70 mbps.
Laptop with an integrated camera and in-home office setup, including a minimum of 8GB RAM for Windows and 2GB RAM for Mac (including webcam); with a minimum of an Intel Core i5 8th Generation processor or above for Windows and equivalent for Mac.
The system must run Windows 10/11 or macOS (latest version), and have the most recent version of MS Office installed (all programs:Word, Excel, Outlook, PowerPoint)..
A pair of headphones.
Work Shift (either of the following may be allocated):.
Mon-Fri, 6:30 p.m.
3:30 a.m.
IST.
Mon-Fri, 9:30 p.m.
6:30 a.m.
IST.
Salary:.
Up to 30% hike (max salary offered is 85k/month).
Company Reviews:.
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg.
Social Media Links:.
LinkedIn https://www.linkedin.com/company/wishup-services/.
Facebook https://www.facebook.com/wishupnow/.
Twitter https://twitter.com/wishupnow.
Instagram https://www.instagram.com/wishupnow/.
Training at Wishup:.
https://www.youtube.com/watch?v=6Uolgas0Uj4.
Life at Wishup:.
https://www.youtube.com/watch?v=qHPMod_jzmA.
For more info, drop an email to apply@wishup.co.
***All job offers will be contingent upon the successful completion of the professional reference check.