ForgeRock Professional

The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information

• Ensuring customer centricity by providing apt cybersecurity
• Monitoring and safeguarding the log sources and security access
• Planning for disaster recovery in the event of any security breaches
• Monitor for attacks, intrusions and unusual, unauthorized or illegal activity
• Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems
• Conduct security assessments, risk analysis and root cause analysis of security incidents
• Handling incidents escalated by the L1 team in 24x7 rotational shifts
• Use advanced analytics tools to determine emerging threat patterns and vulnerabilities
• Completing all tactical security operations tasks associated with this engagement.
• Analyses all the attacks and come up with remedial attack analysis
• Conduct detailed analysis of incidents and create reports and dashboards
• Stakeholder coordination & audit assistance
• Liaise with stakeholders in relation to cyber security issues and provide future recommendations
• Maintain an information security risk register and assist with internal and external audits relating to information security
• Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues
• Advice and guidance to employees on issues such as spam and unwanted or malicious emails

1. Customer centricity

Timely security breach solutioning to end users, Internal stakeholders & external customers experience

2. Process Adherence

Adherence to SLA??s (90-95%), response time and resolution time TAT.