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2556 Wipro Jobs

OCM Consultant

4-8 years

₹ 4 - 28L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

OCM Consultant

Wipro

posted 19d ago

Job Role Insights

Flexible timing

Job Description

Do

- Professionally handle incoming calls from customers and ensure that issues are resolved both promptly and thoroughly
- Demonstrate patience in all customer interactions, including maintaining a pleasant and professional tone
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Maintain broad knowledge of client products and/or services
- Offer additional products and/or services as needed
- Prepare complete and accurate work including appropriately notating accounts as required
- Track, document and retrieve information in call tracking database
- Ensure service delivered to our customer meets contractual Key Performance Indicators (KPIs)
- Participate in activities designed to improve customer satisfaction and business performance.


Employment Type: Full Time, Permanent

Read full job description

Wipro Interview Questions & Tips

Prepare for Wipro Consultant roles with real interview advice

Top Wipro Consultant Interview Questions

Q1. Triangle Star Pattern Task Your task is to print a triangle pattern using stars (*) for a given integer N, which represents the number of r ... read more
Q2. Encode The String Problem Statement Given a string S of length N , encode it using the specified rules related to vowels and consonants. Ex ... read more
Q3. Minimum Operations to Make Strings Equal Given two strings, A and B , consisting of lowercase English letters, determine the minimum number ... read more
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What people at Wipro are saying

3.7
 Rating based on 328 Consultant reviews

Likes

Fortunately I got good project. Campus is good. Gym facility was very good. I am getting free ev charging too.

  • Salary - Excellent
  • +3 more
Dislikes

Loss of pay policy. If you are idle for more than 45 days then your loss of pay will start but notice period will remain 90 days

  • Job security - Poor
  • +2 more
Read 328 Consultant reviews

Consultant salary at Wipro

reported by 4.2k employees with 1-13 years exp.
Lock Unlock
₹6.5 L/yr - ₹25.1 L/yr
5% more than the average Consultant Salary in India
View more details

What Wipro employees are saying about work life

based on 53.3k employees
64%
72%
63%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Wipro Benefits

Submitted by Company
Family and Parenting
Perks and Benefits
Health Care & Insurance
Financial & Retirement
Professional Support
Vacation and Time off
Submitted by Employees
Cafeteria
Health Insurance
Free Transport
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

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Bengaluru Office
Headquarter
Doddakannelli, Sarjapur Road, Bengaluru Bengaluru
560035
Bangalore Office
#37, Castle Street, Ashok Nagar, Bangalore Bangalore
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