India Operations executive

About The Role :

India Operations team works on Debt Management / Collections, Account Receivables, Governance & IS Enablement, Warehouse & Logistics and Revenue Assurance.



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Debt Management / Collections - Responsible for collection plan vs achievement, reducing balance sheet exposure, reducing gross debts & reducing DSO
⦠Claims Submissions
⦠Customer follow ups
⦠Dispute resolutions
⦠Reconciliations
⦠EFT allocations
⦠Updating RMS
⦠LD declarations
⦠Raising CNR

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Governance & IS Enablement
⦠Tools - RMS, LD, SOX Audits
⦠MIS, EFTs, DN, Prelegal
⦠Not Committed Debts
⦠Support HC Validation and Control
⦠Seat Optimization and Control
⦠Vendor Payment
⦠DLP incident closures
⦠Demand Notices
⦠Payment reminder requests



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Account Receivables
⦠LD
⦠PDD
⦠FTDS
⦠WCT
⦠C-Form
⦠GST
⦠Legal

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Revenue Assurance
⦠Timely invoicing/Billing to avoid the revenue leakage, on time billing which will enable revenue recognition in same Quarter
⦠To Estimate quarterly revenue WBS wise with carry forward, Renewals, New Book and Bill
⦠To prepare Revenue dependency list related to pending Renewal PO, Project signoff, Resources deployment and Pending Billing and follow-up with Sales and PM's for its closure during the quarter.
⦠Ensure all the orders are uploaded in RR Portal & ensure all efforts are updated during month and quarter closure.
⦠Tracking >90 days reversals for T&M and AMC cases
⦠To track Project based billing and milestone
⦠Flash weekly report on Revenue, Billing and Unbilled

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Warehouse & Logistics
⦠Responsible for products operations to fulfil customer orders pan India
⦠Responsible for end user spares & enterprises spares support for annuity biz - CIS