Senior Business Analyst

1. Senior Business Analyst with Prior knowledge and experience in OSS/BSS (including CRM and Billing) with minimum 14+ years of experiences
2. Able to elicit requirements from business and write business stories with clarity.
3. Define Acceptance criteria and other DoD
4. Conduct and drive workshops, capture notes and agree/disagree with stakeholders
5. Anchor complex solution discussions liaising with architects, SMEs and Technical Product Owners
6. Initiate and anchor the cross-domain meetings scheduled with architects to streamline and identify dependencies
7. Contribute towards sprint and capacity planning
8. Hands on experience in eTOM process and levels; Hand on experience in Drafting telco process
9. Strong exposure to and experience in Jira and confluence.
10. Strong communications skills and have prior experience in customer facing and handling. Unambiguous, precise, and accurate documentation of Features, BUSs, Meeting notes, processes and any related artefacts.
11. Able to lead a team size of 8 to 10 associates.