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Engaged Employer

Wipro

Compare

3.7

based on 52.1k Reviews

832 Wipro Jobs

Lead Administrator - L2

Wipro Limited

3.7

based on 52.1k Reviews

7-11 years

₹ 8.9 - 24L/yr (AmbitionBox estimate)

Gurgaon / Gurugram

Lead Administrator - L2

Wipro

posted 6hr ago

Job Role Insights

Flexible timing

Key skills for the job

Talent Management Performance Management Resourcing

Job Description

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

Conduct technology capacity planning by reviewing the current and future requirements

Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable

Strategize & implement disaster recovery plans and create and implement backup and recovery plans

Manage the day-to-day operations of the tower

Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower

Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges

Develop shift roster for the team to ensure no disruption in the tower

Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Team Management

Resourcing

Forecast talent requirements as per the current and future business needs

Hire adequate and right resources for the team

Train direct reportees to make right recruitment and selection decisions

Talent Management

Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness

Build an internal talent pool of HiPos and ensure their career progression within the organization

Promote diversity in leadership positions

Performance Management

Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

Track team satisfaction scores and identify initiatives to build engagement within the team

Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

Exercise employee recognition and appreciation

Deliver
NoPerformance ParameterMeasure1Operations of the towerSLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management2New projectsTimely delivery
Avoid unauthorised changes
No formal escalations

Employment Type: Full Time, Permanent

Read full job description

Wipro Interview Questions & Tips

Prepare for Wipro Lead Administrator roles with real interview advice

What people at Wipro are saying

3.8

Rating based on 305 Lead Administrator reviews

Anonymous · IT & Information Security in Hyderabad / Secunderabad

Likes

Only good thing is job security l, if you have joined with better package and deployed in good project, it's good to be in wipro.

Job security - Good

+2 more

Dislikes

No career progression and no salary increments.

Promotions - Poor

Read 305 Lead Administrator reviews

Lead Administrator salary at Wipro

reported by 4.7k employees with 5-17 years exp.

₹7.5 L/yr - ₹27.6 L/yr

At par with the average Lead Administrator Salary in India

View more details

What Wipro employees are saying about work life

based on 52.1k employees

64%

72%

63%

78%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Wipro Gurgaon / Gurugram Office Locations

View all

Gurgaon / Gurugram (2)

Gurgaon Office

Wipro, Plot 480-481, Udyog Vihar, Phase III Gurgaon
Haryana 122016

Gurgaon Office

Wipro, Plot 480-481, Udyog Vihar, Phase III Gurgaon
Haryana 122016