Communications Coach

• Job Description and specific requirements Minimum 12 months of experience 2-8 years of relevant communication experience
• Strong writing, editing, and English grammar skills with a knack for story telling Proficient and working knowledge of Microsoft Office products such as Word, Excel, PowerPoint and Outlook Should have knowledge of creating templates, have working experience of managing brand adherence and handling social media platforms, develop campaigns, write collateral and proof edit materials Creative, innovative and the ability to think beyond the traditional framework Demonstrated experience with technical skills defined for the role - working experience on required tools like Canva, Photoshop, etc Demonstrated organizational, project management, and presentation skills
• Resilient and adaptable to change, as the nature of our work and assignments evolve to meet business needs, understand business requirements and drive conversations Manage the communication process for various deliverables and communication channels, including writing, designing, research for articles/stories, and editing
• , review, and approval
• Incorporate key messaging through existing communication channels and provide guidance to business on campaigns
• Help streamline communication vehicles and processes for efficient delivery of messages and overall strategy
• Track key communication efforts and measures and contribute to dashboards/reports
• Facilitate group discussions and independently lead initiatives
• Skilled at building and sustaining relationships with colleagues at all levels in the organization
• Able to balance multiple priorities and work well independently and with teams, both in-person and virtually
• Experience working in a matrixed environment a plus
• Thinks with a global mindset for problem-solving and consulting
• Strong listening skills with a proven ability to assess communication issues and then influence stakeholders to take desired actions

Do

- Strategy Development and Deployment- Support development of overall practice charter for the organization - Achieve talent capability improvements by creating and deploying annual plan based on business strategy, requirement analysis and emerging business realities - Determine optimal structure and roles in the team for increased efficiency and effectiveness

- Program / Intervention Design and Development - Address specific practice related challenges by working with business leaders to understand the problem, designing and deploying specific programs, processes or interventions. - Drive contextualization as per unit requirements, in programs deployed- Direct future capability building within the practice by developing new programs in consultation with business leaders, academia and external parties - Increase effectiveness of existing programs, policies or processes by commissioning and overseeing program redesign and refresh - Enhance the team design and delivery capabilities by devising and implementing frameworks for program effectiveness measurement

- Team Management and Development - Provide overall direction and guidance to the team for program design and delivery - Complete all people processes for the team such as performance Nxt, WLQ etc. as applicable - Build team capability by reviewing team performance and recommending learning / development intervention in consultation with the concerned teams - Support & motivate the team by -- Coaching team members to build expertise and skill within the function - Driving focus in the team by aligning them with annual plans and performance goals - Encouraging team to undertake self-development and capability building.