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Wipro is hiring For UK HR Operations Process

2-6 years

Navi Mumbai

20 vacancies

Wipro is hiring For UK HR Operations Process

Wipro

posted 20hr ago

Job Description

Requirements : Analyst

(UK HR Operations - Blended process)

Work Experience: 2-6 years

Summary


  • Excellent communication skills are mandatory.
  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
  • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
  • Follow standard processes and procedures to resolve all client queries.
  • Resolve client queries as per the SLAs defined in the contract.
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Relevant Experience :Minimum 2+ years of experience in HR Operations domain (Except recruitment)

Required Document: Voter ID or Passport is mandatory (Any one doc is mandatory)

Working Conditions :Afternoon shift (5 days working). Saturdays and Sundays are fixed off

Transport :One way transport will be provided.

Education Skills :Any Graduate, Post graduate or MBA is allowed

Work Location: Airoli


Mandatory to carry hard copy of resume and original hard copy of Adhar and Pan card while coming for interview. Without original Adhar or Pan card entry will not be allowed for Interview.


Employment Type: Full Time, Permanent

Read full job description

Wipro Interview Questions & Tips

Prepare for Wipro HR Operations roles with real interview advice

Top Wipro HR Operations Interview Questions

Q1. Triangle Star Pattern Task Your task is to print a triangle pattern using stars (*) for a given integer N, which represents the number of r ... read more
Q2. Encode The String Problem Statement Given a string S of length N , encode it using the specified rules related to vowels and consonants. Ex ... read more
Q3. Minimum Operations to Make Strings Equal Given two strings, A and B , consisting of lowercase English letters, determine the minimum number ... read more
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What people at Wipro are saying

HR Operations salary at Wipro

reported by 18 employees
₹2 L/yr - ₹6.8 L/yr
15% less than the average HR Operations Salary in India
View more details

What Wipro employees are saying about work life

based on 53.2k employees
64%
72%
63%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Wipro Benefits

Submitted by Company
Family and Parenting
Perks and Benefits
Health Care & Insurance
Financial & Retirement
Professional Support
Vacation and Time off
Submitted by Employees
Cafeteria
Health Insurance
Free Transport
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

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View all
Navi Mumbai Office
Unit no 2, Serene Properties, Building No 7, Mindspace(SEZ), Plot no 3, TTC industrial Area, Opp. Airoli Railway Station, Thane Belapur Road, Navi Mumbai Navi Mumbai
400708
Navi Mumbai Office
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