International Voice Process(Airoli)-HR Sukalpa

CANDIDATE SPECIFICATION

• Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ).
• Comprehension skills to understand & communicate with all customers effectively.
•   Telephone etiquettes.   
•   Experience of 0-3 years desirable.
•   Experience in international call center will be an advantage.
•   Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry.
•   Experience of Air travel would be desired.
•   Knowledge of Western culture would be an added advantage. (USA/UK culture)
• Excellent communication skills.
• Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
• Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs

Important notes:
-5 days working and any 2 week offs.

• Should be flexible in 24*7 shifts.
• Job location: Airoli Mindspace 
• WFO
• Immediate joiners preferred.

Interested candidates can also whatsapp their CV on 9740392870 with the subject line"CSA Airoli".