Add office photos
All Filters
3 Wiplon Jobs
Customer Success Manager
Wiplon
posted 3mon ago
Job Role Insights
Key skills for the job
Job Description
Job_Description":"
- Onboard new clients and ensure a smooth transition to using our products and services.
- Act as a trusted advisor, proactively identifying client needs and recommending solutions.
- Manage client relationships, fostering open communication and building trust
- Track and monitor key performance indicators (KPIs) to measure client success
- Identify upsell and cross-sell opportunities, driving additional revenue.
- Collaborate with internal teams (Sales, Support, Product) to ensure a seamless customer experience.
- Develop and deliver training materials to help clients get the most out of our offerings.
- Analyze customer feedback and identify areas for improvement
Requirements
- Bachelors degree in , Information Technology, or a related field (or equivalent experience)
- Minimum 2-3 years of experience in a customer success or account management role
- Proven track record of building and maintaining strong client relationships
- Excellent communication, presentation, and interpersonal skills
- Strong analytical and problem-solving skills
- Experience with CRM software a plus
- Deep understanding of the IT industry (a plus)
","
- Bachelors degree in , Information Technology, or a related field (or equivalent experience)
Employment Type: Full Time, Permanent
Read full job description What people at Wiplon are saying
Wiplon Benefits
View more benefits
Compare Wiplon with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
IBM
Compare
iEnergizer
Compare
LTIMindtree
Compare
Similar Jobs for you
Share an Interview