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2 Willus Infrastructure Jobs
Client Servicing Manager (PEB Industry)
2-7 years
₹ 3 - 6.5L/yr
Ghaziabad
1 vacancy
Client Servicing Manager (PEB Industry)
Willus Infrastructure
posted 4d ago
Job Role Insights
Key skills for the job
Job Description
- Client Relationship Management
- Build and maintain strong relationships with clients to ensure satisfaction and repeat business.
- Act as the primary point of contact between the company and clients.
- Understanding Client Requirements
- Gather project requirements and ensure clear communication to internal teams.
- Provide tailored solutions based on client needs.
- Project Coordination
- Coordinate with design, production, and site teams to ensure seamless execution of projects.
- Monitor project timelines and resolve delays or issues promptly.
- Proposal and Quotation Management
- Prepare and present project proposals, cost estimates, and quotations.
- Negotiate pricing, terms, and deliverables with clients.
- Sales and Business Development
- Identify new business opportunities and work on lead conversion.
- Upsell and cross-sell services to existing clients.
- Monitoring Project Progress
- Provide clients with regular project updates and address their concerns.
- Ensure projects are delivered on time, within budget, and as per quality standards.
- Issue Resolution
- Address and resolve client complaints, delays, or project challenges efficiently.
- Act as a problem-solver to meet client expectations.
- Documentation and Reporting
- Maintain accurate records of client interactions, project updates, and sales activities.
- Prepare project status reports for management and clients.
- Collaboration with Internal Teams
- Align with design, engineering, and site teams to meet project requirements.
- Coordinate with vendors and suppliers for timely material delivery.
- After-Sales Support
- Ensure client satisfaction post-project completion.
- Offer maintenance or additional services as needed.
- Market Insights
- Stay updated on industry trends, competitor activities, and market demands.Role & responsibilities
Employment Type: Full Time, Permanent
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based on 4 employees
Monday to Saturday
No travel
Day Shift
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