Senior Officer - Plant coordination

The Sales Plant Coordinator acts as a crucial link between the sales team and manufacturing/plant operations. This role ensures seamless communication, efficient production planning, and timely delivery of products to meet customer requirements. The ideal candidate will have strong organizational skills, the ability to manage multiple priorities, and a focus on maintaining operational excellence in collaboration with sales and plant teams.

Sales Coordination:

1. Order Management:

• Receive, process, and validate sales orders from the sales team.
• Ensure accurate entry of orders into the system and communicate requirements to the plant.
• Monitor order status and provide regular updates to the sales team.

2. Customer Relationship Management:

• Serve as a point of contact for sales inquiries related to production schedules and delivery timelines.
• Address and resolve customer concerns or delays by coordinating with relevant teams.

3. Demand Forecasting:

• Collaborate with the sales team to provide input for production forecasting and planning based on market trends and customer demands.

Plant Coordination:

1. Production Scheduling:

• Coordinate with the plant team to align production schedules with sales priorities.
• Ensure that production capacity is optimized to meet delivery timelines without compromising quality.

2. Inventory Management:

• Monitor inventory levels to ensure adequate stock for meeting customer orders.
• Communicate any stock shortages or production constraints to the sales team promptly.

3. Quality and Compliance:

• Ensure product specifications and customer requirements are communicated clearly to the production team.
• Collaborate with the quality control team to address any product issues before delivery.

Reporting and Communication:

1. Performance Monitoring:

• Track and analyze order fulfillment, delivery timelines, and plant efficiency metrics.
• Generate reports on key performance indicators (KPIs) and share insights with relevant stakeholders.

2. Cross-Functional Collaboration:

• Facilitate regular meetings between sales and plant teams to align goals and address challenges.
• Ensure smooth coordination of new product launches or changes in production requirements.

Qualifications:

• Bachelors degree in Business Administration, Supply Chain Management, or a related field.
• 2-5 years of experience in sales operations, plant coordination, or production planning.
• Proficiency in ERP systems, production planning tools, and Microsoft Office Suite.
• Strong understanding of manufacturing processes and sales operations.
• Excellent communication and problem-solving skills.

Skills Required:

• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Analytical Skills: Competence in analyzing data and generating actionable insights.
• Interpersonal Skills: Strong collaboration and negotiation skills for cross-functional teamwork.
• Attention to Detail: Ensuring accuracy in order processing and production planning.
• Adaptability: Capability to work in a dynamic, fast-paced environment.