Branch Manager - Retail Liabilities - Private Bank (5-7 yrs)

We are looking for an experienced Branch Manager to oversee the Retail Liabilities function of our branch.

This role is crucial to driving performance and ensuring branch success, with a strong emphasis on achieving sales targets, cross-selling products, and maintaining excellent customer service standards.

The ideal candidate will have expertise in retail banking, sales management, and team leadership.

Key Responsibilities:

Branch Performance Monitoring:

- Continuously monitor and evaluate branch performance to ensure the achievement of sales targets.

Sales Target Achievement:

- Oversee and guide the team to consistently achieve and exceed branch sales targets, with a focus on Retail Liabilities.

Size Growth & Cross-Selling:

- Drive growth in the branch's Gross Loan Size by focusing on cross-selling and promoting 3rd party products.

Profit Maximization:

- Maximize profits for the branch by focusing on fee-based income and identifying new revenue opportunities.

Audit Rating & Compliance:

- Ensure the branch consistently meets audit and compliance standards, aiming for outstanding ratings.

Customer Service Excellence:

- Ensure exceptional customer service by maintaining high-quality standards and delivering outstanding customer experiences.

Quality Standards Implementation:

- Lead the implementation of quality standards and focus on achieving top-tier quality scores across the branch.

Cross-Selling of Liability Products:

- Promote and cross-sell a range of liability products, such as Tax Saving Bonds, Mutual Funds, IPOs, POS, FDR, CA-SA, and Life & General Insurance.

Sales of Asset Products:

- Drive sales of asset products like housing loans, car loans, and personal loans to expand the branch's offerings.

Cost Optimization:

- Work towards optimizing branch operational costs while maintaining efficiency and high levels of service.

Staff Training & Development:

- Impart functional training to staff, ensuring they are well-equipped with knowledge and skills to achieve goals.

Team Motivation & Leadership:

- Foster a motivating environment and work on the development of subordinates, helping them reach their full potential.

Skills & Qualifications:

Experience:

- 5+ years of experience in retail banking, with at least 2-3 years in a branch management role.

- Strong background in sales management and cross-selling products in a banking environment.

Educational Background:

- Bachelor's degree in Finance, Banking, or related field (MBA preferred).

Skills & Competencies:

- Excellent leadership, communication, and interpersonal skills.

- Strong problem-solving abilities with a focus on improving branch performance and customer satisfaction.

- Expertise in retail banking products and services, with a deep understanding of liability and asset products