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Wartsila

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4.3

based on 260 Reviews

Video summary

32 Wartsila Jobs

Team Leader - PCM

Wartsila India Ltd.

4.3

based on 260 Reviews

4-5 years

New Delhi

1 vacancy

Team Leader - PCM

Wartsila

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

SAP CO Customer Service PCM Claims Adjudication Change Management Training and Development

+ 3 more

Job Description

We are hiring for positions in Dhaka, Bangladesh ; Mumbai, India ; and Lahore, Pakistan .

Main Responsibilities:

Lead and coach personnel within own team.

Mentor and develop team members for optimal performance and identification and development of succession plan

Balance workload among team members to grant efficiency and effectiveness

Ensure quality and timely handling of quotations, orders, recording of claims

and other related documents. Implement corrective and preventive actions as necessary.

Monitor and report business performance via KPIs and targets (performance and behavioural) in assigned team(s).

Ensure that the business objectives and targets are met.

Execute action plans according to rules and regulations.

Cooperate with other Team Leads in other locations to ensure best practices.

Identify waste in PCM processes having an operational excellence approach

Lead initiatives, OE waves, RPAs, etc to ensure constant improvement of

E2E process in alignment with the PCM Strategy

Use internal network to escalate issues that may arise.

Weekly OB review and follow-up.

Development Responsibilities:

Develop Management Skills

Motivate and develop their team in an environment where they can realize people s potential

Maintain continuous improvement by using tools and techniques

Develops strategies & relationships with the internal / external partners and clients

To have completed, Lead, Change Management, Coaching for Performance trainings etc .

As defined by authorities to sign documents and power of attorney

Internal/external customer satisfaction Lead and manage operative daily PCM activities Fulfilment of Key Performance Indicators (KPI) Experience range- 4 to 5 years Education: B. Sc in Business Admin and/or equivalent 3yrs working experience as a Line Manager

Skills and Competencies:

General Skills:

Cost awareness & effectiveness

Communication skills

Reporting and analysing skills

Negotiation skills

Customer service (internal, external)

Presentation skills

Teamwork skills

Training and development skills

Organizing skills

Workplace ICT applications & equipment skills.