Opening For Regional Account Manager For one of our Reputed Client

The RAM will oversee and take ownership for the service delivery to Corporate Security within their specific Area of Operation. This will include, as a minimum, the following key actions;

• Providing a single point of contact within the specified region for operational management, communication, coordination and escalation purposes.
• Taking ownership of contracted services, tasks & responsibilities relevant to the region, ensuring they are completed, in-full, correctly and in line with contract scope and Securitas & Amazon guidelines, requirements & quality standards.
• Partnering with the Corporate Security team & other key stakeholders to ensure service delivery is adapted, where necessary to meet new standards, requirements or situational demands.
• Providing strong leadership and supervision to the local security teams (staff) that are assigned to the account (including permanent & temporary staff), and ensuring;
• Recruitment, placement, development & retention of staff is appropriately managed, in relation to operational needs
• All staff are aware of and compliant with policies and procedures
• All staff receive the appropriate levels of training, guidance & supervision needed to complete their individual roles with competency.
• All staff have the necessary tools, equipment and information to effectively perform their duties
• All relevant site-level security- or safety-related incidents are responded to, reported & resolved as required
• All site-level service delivery issues failures are identified, reported & resolved as required