Manager, Procure To Pay

... What youll do...

• Manage the Procurement Services area with a direct span of 8-10 FTE.
• Focus on expansion of procurement services to other internal Walmart stakeholders as identified and approved by the leadership
• Overlooking work allocation and management of the incoming requests through the internal tool ProcureIt and other sources such as DocuSign and BPM. Ensuring fair and equitable work distribution. Manage exceptions, as and when they arise and work with onshore teams to ensure adequate support.
• Revamping and establishing a quality framework for the team that focusses on meeting right first-time quality targets. Also, revamp and maintain the SLA performance dashboard for leadership visibility.
• Identification of process efficiencies that result in streamlining the process and enhance the end user experience. Also identify efficiencies that will focus on reducing multiple handoffs between various teams to close a request. Hold multiple teams accountable to SLA s as defined to reduce the overall cycle time of a procurement request.
• Be the first point of contact for all escalations and ensure resolution within 2 business days. Work with different teams to ensure identification of root cause and offer solution accordingly.
• Ensure that audit findings relating to Procurement area are worked upon and closed in a timely manner in consultation with the onshore team.
• Responsible for new hire training and onboarding and contribute in the recruitment process of open positions in procurement area.
• Lead Transitions if the need be, as identified by the Leadership from time to time to add new scope of services.
• Define priorities / objectives for department, self, and team members

• Graduate in any discipline. MBA preferred.
• 8 - 10 years of work experience in Procure to Pay operations with a team management experience of 4+ years.
• Exposure to SAP, Ariba and Coupa would be ideal.
• Proficient in PowerPoint and Excel

• Excellent communication and stakeholder management skills
• Attention to detail and a high level of accuracy.
• Team player with a can do attitude
• Customer Focus and adaptability to change

Minimum Qualifications... Option 1 Bachelors degree in customer service, project management, business, finance, technology, or related area and 1 years experience in business, finance, supply chain, or related area.
Option 2 3 years experience in customer service, project management, business, finance, technology, or related area. Preferred Qualifications... 1 year s experience leading cross-functional teams., Masters degree in customer service, project management, business, finance, technology, or related area. Primary Location... Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India