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Assistant Manager Housekeeping
W Goa
posted 19hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable
Position works with employees to clean and maintain guestrooms and public space
Completes inspections and holds people accountable for corrective action
Position assists in ensuring guest and employee satisfaction while maintaining the operating budget
Position works with employees to clean and maintain guestrooms and public space
Completes inspections and holds people accountable for corrective action
Position assists in ensuring guest and employee satisfaction while maintaining the operating budget
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 1 year experience in the housekeeping or related professional area
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
Ensures knowledge and understanding of OSHA regulations are up to date
Oversees all lost and found procedures
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to ensure adequate supplies
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
Works effectively with the Engineering department on guest room maintenance needs
Understands and complies with loss prevention policies and procedures
Ensures all employees have proper supplies, equipment and uniforms
Assists in supervising an effective inspection program for all guestrooms and public space
Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary
Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager
Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance
Ensuring Exceptional Customer Service
Handles guest problems and complaints seeking assistance from supervisor as necessary
Assists in the review of comment cards and guest satisfaction results with employees
Sets a positive example for guest relations
Marriott International is an equal opportunity employer
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Employment Type: Full Time, Permanent
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What people at W Goa are saying
Assistant Manager Housekeeping salary at W Goa
reported by
1
employee
with 5
years exp.
₹2.4
L/yr - ₹3.1
L/yr
45%
less
than the average Assistant Manager Housekeeping Salary in India
View more details
What W Goa employees are saying about work life
based on 37 employees
Flexible timing
Rotational Shift
No travel
Day Shift
W Goa Benefits
View more benefits
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