Workday HCM Principal Architect

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Workday HCM Principal ArchitectJD

Key Responsibilities:

• Support and maintain the optimal function of all HCM-related modules, with a particular focus on Absence and Time Tracking , alongside modules such as Core HCM, Benefits, Talent and Performance, Learning, Recruiting, Payroll, and Compensation. This includes deployment, customization, business process configuration, development, maintenance, and upgrades to applications, systems, and modules.
• Collaborate with cross-functional teams to align HCM processes, maintain data integrity, and ensure system functionality meets departmental needs, particularly in the areas of timekeeping and absence management .
• Configure the system to meet the evolving needs of the organization. Ensure changes are well-documented, tested, and communicated.
• Provide technical and functional support for supported departments. Encourage and empower those teams to find solutions and create internal documentation/processes while providing guidance, support, and knowledge transfer as needed.
• Serve as the main point of contact to intake incidents and requests from internal teams and third-party vendors for respective modules, especially regarding Absence and Time Tracking . Evaluate requests and provide support, escalating as necessary.
• Play a key role in managing the scheduled Workday Releases, including reviewing new features, facilitating testing, documentation, configuration, and developing communication materials when necessary.
• Develop, maintain, and distribute custom reports, dashboards, and analytics, with a focus on absence and time-tracking metrics , to support HR decision-making.
• Support in maintaining security roles and permissions within Workday to safeguard sensitive HR data.
• Act as a change agent and advocate for Workday, focusing on the enhancement of manager and employee self-service capabilities in timekeeping and absence , driving system adoption and promoting strategic use to improve overall efficiency and user experience.
• Proactively identify opportunities for efficiencies related to existing human resources information services and databases, particularly in timekeeping and absence management , and propose/implement creative solutions.
• Serve as a Named Support Contact and handle relevant inquiries, including maintenance of implementer accounts.

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