Operations Associate

Key Responsibilities

Application Process Monitoring:

-Monitor and track the progress of education loan applications at each stage.

-Collaborate with various departments to gather relevant information and ensure timely updates to both internal stakeholders and applicants.

Communication and Coordination:

-Act as a central point of contact for internal teams regarding application updates.

-Collaborate closely with the sales team and lending team to streamline communication and ensure a seamless application process.

Issue Resolution:

-Identify and escalate any issues or challenges in the application process promptly.

-Work collaboratively with team members to find effective solutions and ensure a positive experience for both students & sales team.

Qualifications and Skills:

• Any Bachelor's degree.
• Good communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficient in using office software and tools.

Personal Attributes:

• Proactive and self-motivated.
• Strong analytical and problem-solving skills.
• Ability to adapt to changing priorities and work well under pressure.
• Team player with excellent interpersonal skills.