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Cisco Network Security
Vocso Technologies
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Collaborates with consults with customers, vendors, and contractors to provide expert technical solutions in support of contracts in a fast pace and demanding environment
- Follows up with customer contacts to ensure satisfactory resolutions
- Reports findings, tracks progress, and documents customer communication within incident management system
- Manages workload in a manner that meets defined Service Level Agreements
- Develops positive working relationships with internal and external customers
- Performs On-call rotation with team member.
- 5 years of experience supporting security hardware and software
- Cisco Firewalls, ISE, SecureX, Fire Power, DNS Umbrella, Threat Defences, Secure Endpoint AnyConnect
- Palo Alto Panorama, Prisma Access and Cloud, Strata Fortinet switches and firewalls
- DUO MFA
- Arctic Wolf MDR
- Vendor Certifications from Cisco, Palo Alto, Microsoft, AWS and/or Fortinet
- Must possess strong computer skills and excellent working knowledge of general business applications including MS Word, Excel, Outlook, One Note, Teams
- Must possess excellent oral and written communication skills in English
- Highly skilled in writing with details, accuracy, and consistency
- Strong analytical, interpersonal, and relationship building skills
- Superior skill in the use of the internet, e-mail applications, maintenance, and monitoring tools
- Strong work ethic and personal drive to excel
- Strong sense of urgency and commitment to get the job done
- Superior negotiation, coordination and conflict resolution skills
- Demonstrate high standards of conduct and ethics as well as appropriate judgment, independence and discretion. Desired Qualification:
- Industry certifications on IT Security and associated technology solutions
- Cisco CCNA, CCNA Security Cisco Certified CyberOps Associate
- Palo Alto Networks Certified
- Cybersecurity Entry Level Technician
- Network +
- Security +
- Two years working experience in the managed services industry
- Familiar with both security and data equipment and technologies
Skills
Cisco Networking
Security
DNS Server
Employment Type: Full Time, Permanent
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What people at Vocso Technologies are saying
What Vocso Technologies employees are saying about work life
based on 7 employees
Flexible timing
Alternate Saturday off
No travel
Vocso Technologies Benefits
Soft Skill Training 
Work From Home 
Job Training 
Team Outings 
Education Assistance 
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