Business Analyst

[Qualification/Work Experience: Undergraduate degree from top-tier institute with 0-2 years of work experience ,Analytical Skills: Applying your analytical genius to work with large amounts of data; having deep data mugging ability to prepare data for machine learning algorithms,Communication Skills: Having exceptional written and verbal communication skills to drive content development and interact with high-end audience,Business Acumen: Having business smartness coupled with strong understanding of business concepts, Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint, Initiative: Ability to work with limited supervision within a team with high-level of individual initiative] {0: Driving customer satisfaction and experience by addressing product-related queries received on user support portal,1: Driving customer satisfaction and experience by addressing product-related queries received on user support portal,2: Plan and implement the overall analytics and business intelligence strategy regarding launch and development of new products,3: Glean insights regarding product friction, customer pain-points and user personas to drive product and process recommendations,4: Spearhead user-behaviour analysis to develop innovative strategies, tools and, modifications for enhancing customer experience in collaboration with Product Teams,5: Report key performance metrics to senior management} Looking for a Business Analyst who can plan and analyse different product features in collaboration with the product team to enable business operations, campaigns and strategic decision making.