VMock - IT Infrastructure Engineer (4-6 yrs)

Job Summary :

The ideal candidate will have strong experience in network administration, with a focus on IT security audits and compliance with security controls. This role requires a deep understanding of network infrastructure, security protocols, and best practices to ensure a secure and efficient network environment. Will be responsible for maintaining, optimizing and implementing robust security measures across both network and endpoint devices.

Key Responsibilities :

Network Management :

- Design, configure, and maintain local area networks (LANs), wide area networks (WANs), routers, switches, firewalls and network segments.

- Monitor network performance and troubleshoot issues ensure minimal downtime and optimal performance.

- Implement and enforce network security protocols to protect sensitive data.

Endpoint Security and Device Management :

- Deploy and manage Mobile Device Management (MDM) solutions across the organization.

- Implement and maintain endpoint security tools including antivirus, EDR/XDR solutions, and DLP.

- Develop and enforce device security policies and compliance standards.

- Manage device lifecycle including procurement, configuration, deployment, and retirement.

Performance Monitoring :

- Utilize network monitoring tools to proactively assess network health and performance.

- Monitor endpoint security metrics and performance indicators.

Incident Response :

- Respond to network security incidents, investigate breaches and enhance the security posture of the network and endpoints.

Compliance :

- Work closely with compliance teams to ensure adherence to relevant security standards and frameworks (e.g., ISO 27001, NIST, GDPR).

Documentation :

- Maintain accurate documentation of MDM policies, network configurations, endpoint security policies and incident response procedures.

- Generate reports on network performance, incidents, and support metrics for management review.

Technical Support :

- Troubleshoot and resolve hardware, software, and connectivity issues for end-users and provide support with MDM-related issues and requests.

Collaboration :

- Collaborate with cross-functional teams to support network integration, performance enhancements and vIT asset procurement workflows.

Skills and Qualifications :

- Educational Background : Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience :

- 4-6 years of experience in network administration and IT security, with a strong focus on security audits and compliance.

- Demonstrated experience with MDM solutions and endpoint security management.

Technical Skills :

- Proficient in network hardware (routers, switches, firewalls) and software.

- Strong knowledge of TCP/IP, DNS, DHCP, VPN, and LAN/WAN protocols.

- Experience with security tools like IDS/IPS, SIEM, firewalls and network monitoring software.

- Expertise in endpoint security solutions such as EDR/XDR, antivirus, DLP.

- Hands-on experience with MDM platforms such as ManageEngine, Microsoft Intune, VMware Workspace ONE etc.

- Familiarity with network security standards and frameworks (e.g., ISO, NIST).

Certifications : Relevant certifications like CCNP, CompTIA Network+ are highly desirable.

Behavioral Skills :

- Problem Solving : Ability to assess and diagnose complex technical issues.

- Communication : Good communication skills, with the ability to convey technical information to non-technical stakeholders.

- Team Player : Ability to work collaboratively in a team environment.

About the Company :

VMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalised career guidance to job seekers across the world. Over 250+ leading business schools and universities' students & alumni and their career centres use our products to accelerate their career goals.

Our team consists of some of the best engineers, data scientists, and product owners who not only have an exceptional background but also a shared passion for helping others in their careers. We pride ourselves in innovation and our team members have a die-hard passion for solving complex problems while maintaining a collaborative team environment that is focused on the growth of every team member. Our fast-paced culture is a great fit for anyone looking to make a mark through their work to create impact globally while working with high calibre team members. VMock is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We have offices in Gurugram and Chicago.