VML - SAP C4C Developer (7-10 yrs)

Job Description.

We are seeking an experienced SAP Customer Cloud Platform (C4C) Developer with 8-10 years of proven expertise in implementing and customizing SAP C4C solutions.

The ideal candidate will possess deep technical knowledge, strong problem-solving skills, and the ability to design and implement complex customer relationship management solutions.

Key Responsibilities :

Solution Design and Implementation :

- Design, develop, and implement advanced SAP C4C solutions tailored to specific business requirements.

- Configure and customize C4C modules to optimize customer relationship management processes.

- Create complex workflows, business rules, and integration scenarios using SAP C4C capabilities.

Technical Development :

- Develop custom extensions and modifications using SAP C4C's configuration and development tools.

- Create and maintain custom logic using SAP Cloud Application Programming Model (CAP).

- Implement integrations between SAP C4C and other enterprise systems (ERP, CRM, etc.)

- Develop custom UI extensions and enhance user experience through configuration and scripting.

System Integration and Architecture :

- Design and implement seamless integrations between SAP C4C and other cloud or on-premise systems.

- Develop robust data migration strategies and execute complex data transfer processes.

- Ensure system performance, scalability, and reliability of C4C implementations.

Configuration and Customization :

- Perform advanced configuration of sales, service, and marketing processes.

- Create custom business objects, fields, and relationships.

- Develop and implement custom reporting and analytics solutions.

- Configure workflow rules, approval processes, and business logic.

Performance Optimization and Support :

- Conduct thorough system performance analysis and optimization.

- Troubleshoot complex technical issues and provide expert-level support.

- Develop and maintain technical documentation.

- Provide guidance and mentorship to junior development team members.

Required Qualifications :

- 8-10 years of extensive experience in SAP Customer Cloud Platform (C4C) development.

- Proven track record of successful C4C implementation projects.

- Strong understanding of SAP CRM business processes and best practices.

- Expert-level knowledge of SAP Cloud Application Programming Model (CAP).

- Advanced configuration and customization skills in SAP C4C.

Technical Skills :

- Proficiency in SAP C4C configuration and development.

- Experience with SAP Cloud Platform and integration technologies.

- Knowledge of OData services and RESTful API development.

- Familiarity with SAP UI5 and Fiori design principles.

- Experience with SAP Business Technology Platform (BTP).

- Experience in SCPI is preferable.

Soft Skills :

- Exceptional problem-solving and analytical thinking.

- Strong communication and collaboration abilities.

- Ability to work in cross-functional teams.

- Excellent project management and documentation skills.

- Customer-centric approach to solution design.

Preferred Certifications :

- SAP Certified Development Consultant SAP Customer Cloud.

- SAP Certified Technology Professional Cloud Integration.

- Advanced SAP Cloud Platform certifications.

Education :

- Bachelor's degree in Computer Science, Information Technology, or related field.

About VML :

VML is a leading creative company that combines brand experience, customer experience, and commerce to create connected brands and drive growth.

VML is celebrated for its innovative and award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Intel, Microsoft, Nestl, The Coca-Cola Company, and Wendy's.

The agency is recognized by the Forrester Wave- Reports, which name WPP as a "Leader" in Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.

As the world's most advanced and largest creative company, VML's global network is powered by 30,000 talented people across 60-plus markets, with principal offices in Kansas City, New York, Detroit, London, So Paulo, Shanghai, Singapore, and Sydney.