Windows VM Ware Citrix Admin

Bachelor degree or equivalent with 4 to 5 years Operational experience in Windows Server/VMware & Citrix administration Implementation, Administration and troubleshooting experience in Windows and VMWare Vcenter Servers

Installation and configuration on Esxi hosts Implementation, administration and configuring converged infrastructure such as Nutanix, VMWare on Nutanix Cisco UCS, NetApp HCI etc Intermittent level of troubleshooting experience in Wintel & VMWare with respect to managing Incidents, Problems, changes, and capacity management aspects Experience in administering windowsExperience and ability to work in shifts on rotational basis covering support

Experience in managing Incidents, Problems, changes, and capacity management aspects

Demonstrated ability handling large number of incidents via

Any ITSM tooFlexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions An ability to work effectively in a matrix organization is essential A self-starter with high levels of drive, energy, resilience, and a desire for professional excellence Ability to work effectively in a matrix organization is essential

Experience working with enterprise monitoring tool and understanding dashboards

Experience with using Knowledge articles and documented SOPs to resolve tickets

Experience working with server hardware DL, BL series

Basic knowledge in AWS & Azure cloud platform DesirableExperience and ability to work in shifts on rotational basis covering 24*7 support

ITIL Knowledge on Change, incident, and problem management

Must be strong in interpersonal communication and should have handled Priority issues and customer call and escalations

Knowledge with PowerShell, Script or BASH shell scripting, Python, script preferred