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Delivery Excellence - SM
4-7 years
Hyderabad / Secunderabad
1 vacancy
Delivery Excellence - SM
Virtusa Consulting Services
posted 19d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role Delivery Excellence Coach (DEC) Qualification Graduate/Postgraduate in Science / Engineering Must Have Skills Key Activities Process Advisory Proactive Risk Management Continual Improvements Customer Management Industry frameworks, standards & models Learning & Teamwork
Strong knowledge on various SDLC lifecycles
Knowledge on CMMI, ITIL, DevOps, Agile methodologies
Hands on experience in Agile
Hands-on experience in facilitating large project teams / accounts
Hands-on experience in driving Improvements
Hands-on experience in Quality Metrics analysis, reporting and high maturity
Experience in training project teams on Quality Management System
Good oral and written communication skills, customer facing experience
o Facilitate timely conduct of Project Kickoff, Start Right and selection of suitable life cycle for project execution
o Enable implementation of appropriate Estimation Methodologies, Planning and Tracking, Configuration process, Change management process, etc
o Facilitate on service line specific frameworks, tools, activities, templates, checklists, and engineering excellence frameworks
o Facilitate effective Root Cause Analysis (RCA) and e ensure project teams adopt and effectively use high maturity practices
o Conduct monthly reviews and participate in client calls to identify risks towards cost, timeline, and quality
o Flag proactive risks in the project to leadership and participate in delivery reviews to track risks with the senior management
o Enable the projects to identify customer focused, relevant and appropriate improvements (process and engineering) and help the projects as required in implementation reviews and closure
o Highlight status, issues / risks / challenges to Delivery and Delivery Excellence leadership as required in improvements initiatives
o Support a account level customer visits representing Delivery Excellence team and effectively articulating the Delivery excellence frameworks and its value proposition to the customer
o Define customer specific process as required and support any customer reporting needs that needs Delivery Excellence support
o Help the projects in preparing for the external assessment / audit / certification through trainings, facilitations, reviews, and mock audits as required
o Understand the regulatory compliance, external / customer audits / assessments that is required for the account
o Actively involve in learning newer aspects to ably support delivery team
o Conduct internal KSS sessions
o Collaborate, work as a team and support team building
o Support team mentoring and onboarding efforts
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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Virtusa Consulting Services Hyderabad / Secunderabad Office Location
Hyderabad Office
Virtusa Polaris Consulting Services Private Limited, Sy No.115, Nanakramguda Village, Serilingampally Mandal, Ranga Reddy District
Hyderabad
Telangana 500032
Telangana 500032
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