Jira Administrator

Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure
- Provide application support for JIRA and Confluence to IT the rest of the business
- Understanding of JIRA APIs and webhooks
- Support JIRA and Confluence users
- Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins
- Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
- Implement custom xml based JIRA gadgets
- Support and configure JIRA plugins as required
- Generate documentation on workflows and processes implemented in JIRA to support runbooks
- Create JIRA projects, queries and reports as required
- Analyse current JIRA configurations and migrate to new instances
- Create JIRA training and support documentation