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13 Vfs Global Services Jobs
Team Member - Operations
Vfs Global Services
posted 3d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Job Description
- Receive, scrutinize & verify applications / PNR details / documents etc.
- Assess & appraise applications for qualifying criteria.
- Upload applications into immigration system without any errors.
- Maintain & record all application data. Update MIS reports on a regular basis.
- Handle visa application enquiries via email or telephone. Liaise with applicants via email in case of further documentation/ clarification required and to provide information about visa status.
- Update the visa status onto the system accordingly.
- Coordinate with EK CVS (immigration) office for day to day visa applications.
- Handle cash and bank related transactions, if assigned.
- Adhere to Emirates laid Service Level Agreements (SLA) for all processes.
- Maintain compliance with VFS Global’s defined information security policies and procedures applicable to the role.
- Maintain/ adhere to the DVPC standard operating procedures, manuals etc. without deviation in process.
- Ensure that the entire process is completed within the mandated Turn Around Time.
- Ensure no penalties/ complaints are incurred and monitor, track and maintain internal errors.
- Liaise with Legal department for managing contracts / agreements.
- Judicious use of natural resources.
- Shall adhere to environment health and safety policy/objectives and guidelines of the organization.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Team Member roles with real interview advice
Top Vfs Global Services Team Member Interview Questions
Q1. What is customer service what do you know about customer service.?
asked in
Operations Officer interview
Q3. What will be the main priority in customer service industry?
asked in
Operations Officer interview
What people at Vfs Global Services are saying
What Vfs Global Services employees are saying about work life
based on 1.1k employees
Strict timing
Monday to Friday
No travel
Day Shift
Vfs Global Services Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Cafeteria 
Team Outings 
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