Engineering III Consultant-Tech Process Management

What you'll be doing...

In this role as an Engr III - Tech Process Management you will be responsible for facilitating and coordinating Scrum teams, ensuring wireless supply chain team (wSAP) can work collaboratively and efficiently to deliver high-quality solutions. wSAP system is part of the CSG portfolio under service revenue stream.

You will work closely with the product development team to ensure that the work progresses on schedule, within budget, and to the desired level of quality. Additionally, you will serve as a coach and mentor to our team helping to foster a culture of continuous improvement and ensuring that the team is meeting its objectives consistently.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we're looking for...

Facilitate and coordinate Agile Scrum processes

Guide and coach, the team on Agile Scrum principles and practices

Ensure the team works collaboratively and efficiently to deliver high-quality products

Work with the Product Developer to prioritize the product backlog

Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective

Identify and troubleshoot obstacles that are hindering the team's progress

Promote continuous improvement through retrospectives and feedback sessions.

Communicate project status, risks and issues to stakeholders

Track KPIs and help teams deliver high-quality products/solutions on time

Ensure that the team follows the Scrum framework and adheres to Agile principles.

Identifying, tracking and solving unexpected problems, while minimizing risk

Reporting on achievements and deliverables

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

You'll need to have:

Bachelor's degree or four or more years of work experience

Four or more years of experience as a Scrum Master

Strong knowledge of Agile Scrum principles and practices

Prior knowledge of Agile project management tools, such as Jira & Clarity

Excellent communication and interpersonal skills.

Strong problem-solving and analytical skills.

Experience in managing SAP teams

Experience in Supply Chain Domain

Even better if you have one or more of the following:

A degree in Computer Science, Electrical Engineering or related technical field.

General conceptual understanding of programming and DB querying.

Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM).

SAFe certification and Kanban certification are a plus.

Ability to work collaboratively with cross-functional teams.