Instructional Design - Manager

Role Description

The Manager - Instructional Design owns the design, execution, and tracking of urgent, high-impact, and/or complex end-to-end learning projects. This individual contributor role frequently interfaces with leadership, and stakeholders and adheres to design measurement strategies to ensure they are delivering high-quality learning solutions. This role should serve as the project manager and team lead for the learning program, providing the Super Team with feedback, guidance, and coaching.

Instructional Design

• Build the conceptual design of training assets, including the learning objectives and high-level storyboard, in alignment with business requirements
• Architect the conceptual design of training programs, and provide day-to-day direction and leadership for multiple instructional design teams executing design and development
• Create innovative solutions and detailed designs for training assets based on high-level module designs for more complex projects
• Ensure training assets maintain design integrity and that projects are executed according to GL&D process, quality, budget, and milestone standards
• Conduct post-learning assessments to confirm that high-level design learning objectives and architecture align with business requirements and priorities

Project Management

• Serve as a project manager for urgent, high-impact, and/or complex end-to-end learning projects, which can include estimating project effort, creating the resource and budget plan, creating an overall project timeline and schedule, and creating a detailed work plan
• Define learning objectives for the overall learning program, including program-level goals and KPIs

Stakeholder Management

• Develop a review schedule (with SMEs and client reviewers) and incorporate feedback and/or provide guidance to the Super Team on required content revisions
• Report out on project status, including estimates to complete work and flag risks and corrective actions as appropriate

• Maintain relationships with key program stakeholders to ensure that training programs are addressing the most pressing business priorities and satisfying learning objectives

The right candidate for this position has a passion for solving new and emerging learning challenges and is a thought leader and a learning practice leader. You are energized by unleashing opportunities, disrupting old paradigms, discovering the best learning approaches, and applying them to developing learning programs. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from managing projects to meet key learning objectives and then seeing the impact of strong learning programs on the performance of the business. You are energized and dedicated to the growth and development of our learners. ?

• Bachelors degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience with project management.
• Experience designing adult learning solutions.
• Experience with training effectiveness data collection and analysis at Levels 1, 2, 3, and 4.
• Willingness to travel.

• Expertise with skills-based learning.
• Strong business acumen.
• Proven capabilities with strategic thinking.
• Ability to navigate new and ambiguous demands.
• Design thinking expertise.
• Experience leading core teams.
• Managed competing large-scale, complex projects, balancing timeliness and quality in a fast-paced environment.
• Working knowledge of eLearning Software and Platforms, as well as Smartsheets.
• Strong networking & relationship-building skills with employees at all levels of the business.
• Excellent verbal & written skills, including providing feedback to others on learning programs.
• Familiarity with learning technology such as Learning Album, Guided System support, and other GLD technology available for learning design work.