Senior DevOps Engineer

Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help
organizations discover opportunities previously only scarcely imagined by connecting work, data, and
experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer
constantly shifting market challenges and deliver impactful results for our customers. Our commitment
to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment
that openly celebrates all cultures and affords personal and professional growth opportunities. Learn
more at www.verint.com.

Overview of Job Function:
The Team Lead, Software Engineer works in a software development team with members of the
development organization, QE and Tier 3 Support and is responsible for the design, development, and
the implementation of server-side software systems. The team lead works closely with management on
departmental issues, with latitude for independent judgment and decision-making within defined
guidelines.
Principal Duties and Essential Responsibilities:
Supervise teams within the software development function
Responsible for one or more product areas for Verint s Enterprise product suite
Develop and implement software development plans, processes, and procedures and
ensures they are adhered to
Design, implement, and test complex software applications
Lead in team activities - Requirements gathering & analysis,
Design / Architecture / Implementation / Testing and the related reviews
Collaborate with other departments to prioritize software development needs including
design, development, and documenting and testing new and existing software
May serve in a scrum master role as part of the agile software development process
Ensure the team achieves the agreed timelines and milestones, reliability & performance,
quality measures and meets the overall acceptance criteria of their responsible product
areas
Evaluate results with stakeholders to determine if organizational objectives are being met
Analyze and resolve software development issues and needs in terms of the softwares
full life cycle
Perform root cause analysis

Job Description
Act as a point of contact and escalation for the team/function
Minimum Requirements:
BS in Computer Science, Software Engineering or other related degree
8+ years of software development experience
2+ years of Team Lead experience
Strong Proficiency in Java server-side programming
Experience with designing and building fault-tolerant, highly-available, distributed
systems
Familiarity with standard concepts, practices, and procedures within software design and
development
Experience in Object Oriented analysis and design
Strong troubleshooting & debugging capabilities in an agile software development team
environment
Detail oriented and highly organized with the ability to manage multiple priorities and
parallel projects
General understanding and proven real-world design experience with server-side
fundamentals (multi-processing, multi-threading, inter-process communication, disk I/O,
network I/O, memory allocation, etc.).
Successful completion of Verint s background screening process including, but not limited
to, employment verifications, criminal search, OFAC, and SS verification
Preferred Requirements:
Advanced degree preferred
Experience with CTI (Computer Telephony Integration) and telephony systems
Experience with private/public cloud platforms AWS, Azure or GCP
Ability to prioritize and delegate tasks across team boundaries and/or geographically
dispersed teams
Excellent organization, time management, and project leadership skills
Excellent written and verbal communication skills
Adheres to strict deliverable deadlines while able to multi-task