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15 Verint Systems Jobs
Trainee - GSC
0-1 years
₹ 3.25 - 15L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Trainee - GSC
Verint Systems
posted 5d ago
Job Description
- Respond to customer calls to report or follow up on, or escalate issues. Demonstrate an urgent interest to satisfy their concerns and ensure proper ownership of issues and escalations.
- Track customer calls and communicate with escalated tiers to ensure continued progress on issues.
- Execute customer edits in the CRM, activate and modify customer permissions to external tools, and ensure the customer s support entitlement status.
- Deliver customer base notifications, marketing information, or product information as required.
- Other duties and responsibilities as assigned.
- Bachelor s degree in a technology discipline or related field
- Willing to work in night shifts
- Knowledge of SQL will be added advantage
- Excellent Verbal and Communication skills
Employment Type: Full Time, Permanent
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What people at Verint Systems are saying
Trainee salary at Verint Systems
reported by
4
employees
₹3.2
L/yr - ₹12.1
L/yr
221%
more
than the average Trainee Salary in India
View more details
What Verint Systems employees are saying about work life
based on 107 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Verint Systems Benefits
View more benefits
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