SRE Lead

Principal Duties and Essential Responsibilities:

As a Lead, SRE, you will act as a tech lead to Site Reliability, Automation and Software Engineers based in Bengaluru, working closely with their counterparts in US to drive the adoption, operations, orchestration, securing, monitoring and optimization of Verint s Cloud platforms. You will contribute to and communicate our vision and mission in close collaboration with your Engineering stakeholders, colleagues in Verint Cloud. Additionally, you will play a key role in planning and delivery of capabilities that contribute to objectives and initiatives at the department level.

You will be responsible for growing and coaching engineers, unlocking creativity, and inspiring them to build the best solutions for users, and internal clients. You are comfortable with ambiguity, yet you excel at learning and driving clarity. You take end-to-end ownership of your area and embrace iteration, believing that Shift Left and failure and failing fast is a key part of building great travel tech.

You will work to break down silos, collaborating closely with product leaders and engineering leaders across Verint to ensure alignment with our vision.

• Technical Leadership
  • Inspire with tech leadership and empower multiple multi-functional product teams
  • Nurture, grow and develop junior engineering talent in the team, technically
  • Tech decision making and guidance
  • Building software applications
  • Automation and toil reduction
  • Monitoring and Alerting improvements
  • Continuous Quality and Process Improvement
• Architecture and Product Strategy
  • Thought partner for Product to define, shape and deliver the roadmap
  • Stakeholder engagement and management
  • Architectural Guidance
  • Drive innovation in own team

Minimum Requirements:

• BS degree in Computer Science or related technical degree, or equivalent industry experience required.
• 5+ years Leading and maintaining Automation Infrastructure
• 5+ Years DevOps, SRE, Platform Engineering experience
• 3+ years as a Tech Lead or Project Lead
• 3+ years in servicing customers in fast paced agile environments
• 3+ years in AWS/GCP, Terraform, Datadog and Public/Private cloud implementations
• Excellent communication skills
• Skilled at requirements gathering and prioritization
• Successfully interacted and coordinated with remote teams

Additional Requirements:

• Strong oral and written communication skills
• Ability to transform technical knowledge into business language (e.g. reports, presentations, etc.).
• Ability to communicate technical topics to Junior engineers and personnel
• Strong analytical and problem-solving skills
• Strong tech leadership skills with the ability to perform complex scheduling, control and tech lead decision functions.
• Demonstrated ability to influence individuals, lead teams and work effectively with CloudOps leadership.

Principal Duties and Essential Responsibilities:

As a Lead, SRE, you will act as a tech lead to Site Reliability, Automation and Software Engineers based in Bengaluru, working closely with their counterparts in US to drive the adoption, operations, orchestration, securing, monitoring and optimization of Verint s Cloud platforms. You will contribute to and communicate our vision and mission in close collaboration with your Engineering stakeholders, colleagues in Verint Cloud. Additionally, you will play a key role in planning and delivery of capabilities that contribute to objectives and initiatives at the department level.

You will be responsible for growing and coaching engineers, unlocking creativity, and inspiring them to build the best solutions for users, and internal clients. You are comfortable with ambiguity, yet you excel at learning and driving clarity. You take end-to-end ownership of your area and embrace iteration, believing that Shift Left and failure and failing fast is a key part of building great travel tech.

You will work to break down silos, collaborating closely with product leaders and engineering leaders across Verint to ensure alignment with our vision.

• Technical Leadership
  • Inspire with tech leadership and empower multiple multi-functional product teams
  • Nurture, grow and develop junior engineering talent in the team, technically
  • Tech decision making and guidance
  • Building software applications
  • Automation and toil reduction
  • Monitoring and Alerting improvements
  • Continuous Quality and Process Improvement
• Architecture and Product Strategy
  • Thought partner for Product to define, shape and deliver the roadmap
  • Stakeholder engagement and management
  • Architectural Guidance
  • Drive innovation in own team