Sales coordinator - Mumbai

Location: Mumbai

Experience: 1 - 3 years

Immediate joiners are preferred

As a sales coordinator, the person is responsible for managing incoming orders and ensuring customer satisfaction. They process customer orders, track inventory, and communicate with other departments to ensure timely delivery. They have excellent communication and organizational skills and are essential to the smooth operations of any business.

Responsibilities:

• Process customer orders received via phone, email or fax
• Review and verify all order information for accuracy and completeness
• Enter and process orders into computer system in a timely and accurate manner
• Communicate any issues or discrepancies with customers and/or sales representatives
• Ensure that orders are fulfilled and shipped to customers on schedule
• Respond to customer inquiries regarding order status and shipping information
• Maintain accurate and organized records of all orders and related documentation
• Assist with inventory management and tracking of stock levels to ensure availability for customer orders

Requirements:

• Strong organizational skills to manage orders and paperwork efficiently
• Excellent verbal and written communication skills to interact with customers and suppliers
• Proficient in using computer software to enter and track orders accurately
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Attention to detail to ensure accurate order processing and delivery
• Ability to work independently and as part of a team
• Prior experience in a similar role is preferred
• High school diploma or equivalent education is required