Technical Business Analyst - RPA

Job Role: Technical Business Analyst - RPA

Location: Bangalore/Mumbai/Mohali/Vizag/Nashik

Shift : Day shift

Experience 3+

Job Description Overview:

Key Responsibilities

1.Process Analysis:

• Conduct comprehensive walkthroughs of business processes to identify inefficiencies and automation opportunities.
• Perform gap analysis to identify areas for improvement and RPA integration.

2.Requirement Gathering & Documentation:

• Work closely with global stakeholders to analyse, and document detailed business and technical requirements.
• Create Process Design Documents (PDDs) and Solution Design Documents (SDDs) for automation projects.

3.Solution Design & Mapping:

• Collaborate with the RPA development team to design scalable and efficient automation solutions.
• Map business processes to RPA workflows and recommend optimizations.

4.Stakeholder Collaboration:

• Act as a liaison between business users and the RPA development team,ensuring clear communication and alignment.
• Conduct workshops and discussions to ensure stakeholder buy-in and solution acceptance.

5.Quality Assurance & Testing:

• Define test scenarios and assist in functional, user acceptance, and regression testing of RPA solutions.
• Ensure the final solutions meet business needs and align with design specifications.

6.Deployment & Training:

• Support the deployment of RPA solutions and ensure smooth transition to production.
• Provide training and post-deployment support to end-users on the new processes.

7.Continuous Improvement:

• Evaluate the performance of deployed RPA solutions and recommend enhancements.
• Stay updated with emerging technologies and trends in RPA and process automation.

Knowledge, Skills, and Competencies:

• Technical Expertise:

• Strong understanding of RPA tools such as UiPath, Automation Anywhere, Power Automate.
• Knowledge of API integrations and workflow automation is an advantage.

• Business Acumen:
• Ability to align automation solutions with organizational objectives.
• Skilled in creating process flow diagrams, wireframes, and documentation.

• Communication Skills:
• Proficiency in business English written and spoken.
• Exceptional interpersonal and presentation skills.

• Problem-Solving:
• Analytical mindset with the ability to dissect complex problems and propose effective solutions.

• Tools & Technologies:
• Proficient in Excel, Visio, and other Microsoft Office tools.
• Exposure to project management tools like Jira, Trello, Zoho.

Qualifications:

• Education:
• Bachelors or Masters degree in Computer Science, Information Technology, Business Administration, or a related field.

• Experience:

• 3+ years of experience as a Business Analyst, with a focus on RPA and process automation.
• Demonstrated ability to work on end-to-end RPA project lifecycles.

• Certifications:

• RPA certifications (UiPath Advanced RPA Developer, Automation Anywhere, etc.) are a plus.
• Certified Business Analysis Professional (CBAP) or similar certification is desirable.

Additional Requirements

• Availability to work across multiple time zones when required.
• Interest in emerging technologies such as AI, Machine Learning, Blockchain, or IoT is an advantage.